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Subscribed members are provided with licensed access to our first response app and emergency line.

In the event of a fire, clients press FIRE or SOS on our app which will send the notification through to our entire crew of Officers and Firefighters.

Our watchroom immediately responds to the client and the Officer dispatches operational vehicles from the nearest Patch.

Vehicles are dispatched within 60 seconds of FIRE OPS SA receiving the first report (90 seconds at night)

Responding vehicles are followed by additional larger support vehicles depending on the nature or extent of the fire.

Vehicles and crew will be in attendance within 10 minutes of the initial fire report.

Our Incident Commander will be on site for the duration of the fire to manage the fire ground, co-ordinating crews and vehicles for the duration of the incident with our off-site Operator.